Price Promise Details

Paraventure is committed to providing you an incredible selection of the brands and products you love, fast and reliable delivery, and outstanding customer service – all while still offering the best prices! We do that with the Paraventure Price Promise, which is our commitment to be never beaten on price. Its our commitment to work hard to keep our prices consistently the best, not just to match a competitor’s price if a customer tells us about it. Specifically, our promise to you is this:

  1. We will comparison shop on your behalf and match any lower price we find. Just like you, we want to know Paraventure has the best prices around. So we try really hard to monitor all our key competitors and will match their prices if we find they are lower. We do the work to ensure we are never beaten on price, so you don’t have to.
  2. If we are ever beaten on price, tell us and we will match that lower price. We don’t want you to ever find a lower price elsewhere, but despite our best efforts it can happen. So if you do find a lower price, not inclusive of promotional offers and voucher discounts, let us know so we can match it. And you will get the savings on that item when you purchase. Note: There are many companies and individuals trying to sell things online, not all of whom are authorized retailers of the products they sell and in business long term, so we can’t monitor and match everyone but we try to match all of the major ones you’ve heard of and many of the smaller ones you haven’t.
  3. We will credit the difference if you find a lower price up to 7 days after purchase. We’d be annoyed if soon after buying something we then found it cheaper elsewhere, and we think you would be too. So if you find after purchasing from us a lower price at one of our key competitors, let us know and we will provide you with a voucher code discount on a future purchase.

Price match terms & conditions*

CRITERIA FOR A MATCH:

All of Paraventures in-stock products (or those previously purchased within 7 days) are eligible for a price match provided the following criteria are met:

  1. The product is intended for delivery to (or was delivered to) the UK and is being price matched against one of our competitors in the UK
  2. The competitor’s product is identical to Paraventures
  3. The competitor’s product is in stock at the time of the price matching
  4. The competitor’s price is lower even after considering differences in shipping costs
  5. The competitor’s price excludes volume, membership discounts or coupon codes

HOW TO OBTAIN A MATCH:

If you would like a price matched, please contact us by any way that works best for you, please email us and make the subject title “Price match request”, and include the following information:

  1. A link to the Paraventure product you wish to purchase, along with the size, colour, or version you want (if matching for a previous purchase, please provide your order number and specify which product you would like matched)
  2. A link to the page on the site where you found the product cheaper
  3. The advertised purchase price (be aware of different product prices for different options)
  4. The competitor’s delivery costs (if delivery is not included in purchase price)

If this all checks out, and the match is for a current purchase, we’ll then email you a voucher code that covers the difference in the two prices. You then enter that code in your Paraventure shopping basket reducing the amount you pay for that product down to the agreed price. If the match is for a previous purchase, we will issue you a discount voucher to be used for a future purchase.